Historical Board Gaming ships worldwide!
We are based in Tulsa, OK United States
Domestic (USA)
- Price is Based on weight. Choices are Ground Advantage, Priority, UPS
- We always ship Ground Advantage unless otherwise specified or weight determined.
- Free Shipping for orders over $150.00 except as noted.
- Maps, Boxed games do not qualify for Free shipping
Canada
Price is Based on weight. We ship first Class up to 4 lbs, then it is shipped Priority International or UPS by your choice
All parcels are Insured for $100.00 against lost or damaged items. If you want additional Insurance, please add it to the Order comments.
You are responsible for any Taxes or Duties per your Countries terms.
International
Price is Based on weight. We ship first Class up to 4 lbs, then it is shipped Priority International or UPS by your choice.
All parcels are Insured for $100.00 against lost or damaged items. If you want additional Insurance, please add it to the Order comments.
You are responsible for any Taxes or Duties per your Countries terms.
At Historical Board Gaming, we are committed to delivering your purchases in perfect condition. However, we understand that sometimes things go wrong during delivery and items may be damaged. In such cases, we have policies in place to address these issues and ensure your satisfaction.
Damaged or Missing Items
- Your order number
- Your name and contact details
- The part numbers and quantity of the missing or damaged items.
- A detailed description of the damage
- Photographic evidence of the damage, unopened box (all sides), damaged item, Shipping Label.
Once we receive this information, we will review your claim and reach out to you with a resolution as soon as possible. This could involve a refund, a replacement item sent at no additional cost, or a credit to your account, depending on the circumstances.
Shipping Issues
If your package is lost in transit or does not arrive within the expected delivery timeframe, please reach out to us. We will work with our shipping partners to track your package and resolve the issue. Please note that Historical Board Gaming is not responsible for shipments that are lost or damaged due to uncontrollable events or natural disasters. However, we will always do our best to assist in these situations.
Returns
For damaged items, we do not generally require a return, but there may be circumstances where we need the item back to assess the damage further or to process a warranty claim with our suppliers. In these cases, we will arrange and cover the cost of return shipping.
Contact Information
For any questions or concerns related to damaged or shipped items, you can reach us at:
- Email: [email protected]
- Phone: (918) 691-6222
We strive to respond to all inquiries within 1-2 business days.
Changes to this Policy
We may update our Damaged Items/Shipping Items Policy from time to time. Any changes will be posted on this page.